For privacy reasons, direct contact information of hosts is not shared before a booking is confirmed. Once your booking is confirmed, you will receive the host’s contact details for any further communication. For any questions email support@teamworksexecutivesuites.com.
To book a space, simply sign up to Teamworks, then take a look at each of our available offices, select the date and time, and submit a booking request with any specific requirements you might have. Some spaces also offer Instant Book options for immediate confirmation.
Yes, if selected as an add-on or notified ahead of time, spaces can have cameras brought in by the host.
Spaces are available for many different activities however parties are not allowed in the offices. Please ensure the space you select permits the type of event you’re planning and adhere to any specific rules or restrictions outlined by the host.
For spaces offering Instant Book, you can book them immediately without waiting for host approval. Just select the “Book Now” button, choose your dates, and complete the booking process to confirm your reservation instantly.
The cleaning fee is an extra charge imposed by hosts to cover the expenses associated with cleaning the space post-use. It is compulsory for the office to be cleaned daily at the end of the session of your booking. Details on the space’s booking page.
No, each of Teamworks offices have 4 hour minimum. No exceptions.
To update your booking, go Bookings > Select Booking and at the bottom select the “Edit Booking” button or message a host through the site. Please note that any changes are subject to host approval and availability.
You can reschedule your booking by contacting the host via the app or navigating to your existing booking and selecting the “Edit Booking” button to submit a request to modify your booking. Please note there may be changes to the Price and Cancellation Policy.
If your booking modification is declined or expires, your original booking remains in effect. Contact the host to discuss any further changes or consider other spaces that might accommodate your needs.
Most major credit cards and debit cards are accepted. Check the payment options during the booking process.
Yes, you can cancel a booking. The ability to receive a full or partial refund depends on the time frame. Check the Cancellation Policy, which is detailed in the space’s listing.
Cancellation and refund policies vary by space and host. They range from flexible to strict, detailing how far in advance you must cancel to be eligible for a refund. Review the policy carefully before booking.
7 DAYS – Guests can fully refund their booking price, including fees, if they cancel at least 7 days before the event. Cancellations made at least 7 days before the event start time qualify for a 50% refund of the booking price, excluding fees. Cancellations made less than 24 hours before the event start are not eligible for a refund.
STANDARD 30 DAY– Guests may cancel their Booking until 30 days before the event start time and will receive a full refund (including all Fees) of their Booking Price. Guests may cancel their Booking between 30 days and 7 days before the event start time and receive a 50% refund (excluding Fees) of their Booking Price. Cancellations submitted less than 7 days before the Event start time are not refundable.
To cancel a booking, go to your reservations, find the booking you wish to cancel, and select the three dots in the top right hand corner, that will start the cancelation process. Follow the prompts to complete the cancellation process. For any questions email support@teamworksexecutivesuites.com.
Refunds typically take 5-10 business days to process back to your account, depending on your bank or credit card issuer.
If a host cancels your booking, you will be fully refunded.
If you don’t show up, you will not be refunded. It’s important to communicate with the host if you anticipate any delays or changes to your plans.
If you need to extend your booking, please discuss this with your host as soon as possible. Extension requests are subject to space availability and host approval. Additional charges will apply according to the hourly rate of the space.
Please contact the host directly through our platform to arrange a viewing appointment or a facetime call.
Each space comes with its own set of rules and restrictions provided by the host. Common restrictions include no smoking, no parties, no pets, or no loud music. Please review the space’s listing details for specific restrictions before booking.
In the event of a dispute, we encourage direct communication between the host and guest to reach an amicable resolution. If the dispute cannot be resolved, our support team can mediate based on our policies and the evidence provided by both parties.
Hosts are responsible for adhering to our cleaning standards, which align with local health and safety guidelines. Spaces are expected to be clean and ready for use at the start of each booking. If you find the space not up to standards, please report it immediately to the host and our support team.
Security and privacy are our top priorities. Bookings made through Teamworks are secured with end-to-end encryption, and personal information is protected. Hosts are vetted to ensure they meet our standards of quality and reliability.
Many hosts offer additional amenities or equipment for an extra fee. Please check the space’s listing for available amenities and communicate your needs directly with the host through our platform.
